CAPESPAN

PROMOTION OF ACCESS TO INFORMATION ACT (PAIA) MANUAL

(Prepared in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000)

  1. Introduction

This Manual is prepared in accordance with section 51 of the Promotion of Access to Information Act, 2000 (“PAIA”).

PAIA gives effect to the constitutional right of access to information held by public and private bodies that is required for the exercise or protection of any rights.

This manual assists persons wishing to request access to records held by the Company.

  1. Company Details

Company Name: Capespan Group (Pty) Ltd

Registration Number: 2008/016971/07

Registered Address: Old Oak Office Park, 1st Floor Oak Leaf Terrace, 1 Edmar Street, Bellville 7530

Postal Address: PO Box 505, Belville 7535

Telephone: 021-917-2600
Email: info@capespan.co.za
Website: www.capespan.com

  1. Information Officer

In terms of PAIA and POPIA, the Information Officer of the company is responsible for compliance with the Act.

Information Officer: Iqbal Loonat

Position: Group IT Manager

Contact Details:
Telephone: 021-917-2781
Email: informationofficer@capespan.co.za

  1. Guide on How to Use PAIA

A Guide on how to use PAIA is available from the Information Regulator.

The Guide can be obtained from:

Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg
Email: enquiries@inforegulator.org.za

Physical Address:
JD House
27 Stiemens Street
Braamfontein
Johannesburg
2001

  1. Records Automatically Available

Certain records may be available without the need to submit a formal PAIA request, including:

  • Company brochures and marketing materials
  • Publicly available company information
  • Information published on the company website
  • Media statements and press releases

Requests for these records may be made directly to the company.

  1. Categories of Records held by the Company

The company maintains records in the following categories:

Corporate Records

  • Memorandum of Incorporation (MOI)
  • Share registers
  • Board and shareholder meeting minutes
  • Company secretarial records

Financial Records

  • Financial statements
  • Accounting records
  • Tax returns and SARS records
  • Asset registers

Human Resources Records

  • Employment contracts
  • Employee records
  • Payroll records
  • Training and disciplinary records

Operational Records

  • Contracts and agreements
  • Client and supplier records
  • Operational policies and procedures

Legal Records

  • Litigation records
  • Legal opinions and advice
  • Compliance records

Information Technology Records

  • IT systems and databases
  • Security records

Access to these records may be subject to the grounds of refusal under PAIA.

  1. Records Available in terms of other Legislation

The company holds records in terms of applicable legislation, including but not limited to:

  • Companies Act 71 of 2008
  • Labour Relations Act 66 of 1995
  • Basic Conditions of Employment Act 75 of 1997
  • Employment Equity Act 55 of 1998
  • Occupational Health and Safety Act 85 of 1993
  • Income Tax Act 58 of 1962
  • Value Added Tax Act 89 of 1991
  • Promotion of Access to Information Act 2 of 2000
  • Protection of Personal Information Act 4 of 2013

  1. Request Procedure for Access to Records

A request for access to records must be made using Form 2 (PAIA Request Form).

The request must include:

  • The requester’s details
  • Description of the requested record
  • The right the requester seeks to exercise or protect
  • The form of access required

Requests must be submitted to the Information Officer.

  1. Prescribed Fees

The prescribed fees are determined by PAIA regulations.

These may include:

  • Request fee
  • Access fee (depending on the type and volume of records requested)

The requester will be notified of any applicable fees before processing the request.

  1. Grounds for Refusal of Access

Access to records may be refused in accordance with PAIA where disclosure may involve:

  • Protection of personal information of third parties
  • Protection of confidential commercial information
  • Protection of safety or security of individuals
  • Protection of legally privileged information
  • Protection of company trade secrets

  1. Remedies Available

If a requester is dissatisfied with a decision regarding a PAIA request, the requester may:

  • Lodge a complaint with the Information Regulator, or
  • Apply to a court of competent jurisdiction for relief.

  1. Availability of the Manual

This manual is available:

  • On the company website (if applicable)
  • At the company’s registered office
  • On request from the Information Officer

Date of Compilation: 16 March 2026

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